Attendee Health Policy

As of March 7, 2022

SAFETY COMMITMENT

Your safety is our top priority. The Carolina Theatre of Durham has upgraded our HVAC systems and filtration to provide the safest air possible and increased our cleaning to GBAC Star-certified COVID standards. Masks are recommended to be worn while inside the theatre but are no longer required unless specified by a particular show. By purchasing event tickets, you are acknowledging that health or safety requirements are subject to change and may be different by the time of your event.

INDIVIDUAL SHOWS MAY HAVE DIFFERENT COVID ENTRY REQUIREMENTS

Some shows may require proof of vaccination or a negative test and/or that face coverings be worn. The specifics of each event’s requirements appear on that show’s event page on this website and must be agreed to upon ticket purchase. The exact entry requirements in place at the time of the event will also be communicated to all ticket buyers via email prior to the show.


FAQ

  • Health Check entry requirements are listed on the event and ticketing pages. Ticket holders will also be reminded of these details in the pre-event emails they receive ahead of the show.
  • For events that may update health requirements after you have purchased your ticket, ticket holders will receive an updated notification alerting them to the change in entry requirements.
  • Fans can also visit our website close to show day to see our latest guidelines as things continue to evolve.
  • For shows requiring proof of vaccination or a negative test, a PCR or antigen COVID-19 test will be accepted from a medical provider– please be sure to bring proof of your negative test result, dated and time-stamped.
  • At-home covid tests are not accepted.
  • For shows that require proof of vaccination, proof of full vaccination requires the last vaccination dose to be administered at least two weeks prior to the event date. If your dose is from a vaccine series that requires two doses, full vaccination status requirement would be met only 14 days after the second dose. For those guests who have only received the first of two doses, proof of a negative COVID-19 diagnostic test will be required and must be taken within 72 hours prior to the event date.
  • For events that require proof of a negative COVID-19 diagnostic test, most events are requiring the test to be taken within 72 hours prior to the event date. Check the event details page for Health Check requirements for your specific event.
  • For events that require proof of vaccination or a negative COVID test, event staff will validate your negative COVID-19 diagnostic test results OR vaccine proof on entry. It is important that you bring the original print, digital or photocopy of your proof before arriving for quick processing. Test results must be dated and time-stamped to be accepted. Please note that all guests will be required to show a matching ID with their vaccination/negative test results.
  • All venue staff, vendors, and concessionaires are required to be vaccinated, boosted, and to wear masks at all times.
  • Some shows may require proof of vaccination or a negative test and/or that face coverings be worn. The specifics of each event’s requirements appear on that show’s event page on this website and must be agreed to upon ticket purchase. The exact entry requirements in place at the time of the event will also be communicated to all ticket buyers via email prior to the show.
  • Refunds will be available for anyone who submits confirmation of a positive test result in the 72 hours ahead of the show. For tickets purchased through any resale or third-party site, please reach out to your point of purchase directly.