Upcoming Events
Visit
Frequently Asked Questions
When visiting the Carolina Theatre, there are some dos and don’ts that we want you to be aware of, including what you can and cannot bring. If you have any other questions, don’t hesitate to reach out.
Box Office Hours
The Box Office is open Monday – Friday, 10:00 a.m. – 6:00 p.m. and open one (1) hour before live performances.
If you have a question regarding live event tickets, please contact us during regular business hours at (919) 560-3030 or efan@carolinatheatre.org.
If you have a question about Member tickets, please contact Development Coordinator, Cheyanne Murdock by emailing cheyanne@carolinatheatre.org or calling (919) 560-3040 x247.
Cinema Box Office Hours
The Cinema Box Office is open 30 minutes prior to the first screening of the day and closes 30 minutes after the last screening starts.
If you have a question regarding film tickets, please contact us during regular business hours at (919) 560-3030 or efan@carolinatheatre.org.
Lobby doors usually open one hour before the start of an event. House doors usually open 30 minutes before the start of an event.
The safety and comfort of our guests and artists is our top priority.
All guests and their bags are subject to inspection upon entry.
Prohibited items include but are not limited to:
- No firearms or weapons of any kind
- No alcohol or any other outside beverages and/or food
- No backpacks
- No professional photography equipment with removable lenses based on artist’s discretion
- No recording equipment based on artist’s discretion
These items should be left in your car or at home.
The Carolina Theatre wishes to ensure the enjoyment of all our guests in a safe and inviting atmosphere.
We are only accepting credit cards as a form of payment. Cash and Apple Pay are not accepted. We apologize for any inconvenience this may cause.
Our water fountains have been replaced with eco-friendly water bottle filling stations so feel free to bring an EMPTY refillable bottle with you and help the Carolina Theatre reduce our plastic footprint.