COMMITMENT TO PRIVACY
Carolina Theatre of Durham (“Theatre,” “we,” or “us,” or “our”) cares about your privacy and recognizes the importance of protecting your personal information. We respect the privacy of those who interact with Carolina Theatre of Durham and will seek to protect the integrity and confidentiality of personal information gathered from our donors, members, website visitors, other supporters and anyone else who contacts us.
PRIVACY POLICY
Privacy Policy Last Updated: October 2025
The Carolina Theatre of Durham Privacy Policy (“Policy”) applies to all personal information received by Carolina Theatre of Durham, both online and offline, on any medium or platform (hereinafter, “Platform(s)” refers to all sources of personal information through any media, including the Carolina Theatre of Durham website, as well as relevant electronic, written, or oral communications made to us through telephones, facsimile, postal mail or other online or offline means. By accessing our Platforms, you agree to our collection and use of personal information as described in this Policy and in our Terms and Conditions.
INFORMATION WE COLLECT
When you visit our Website or interact with us through one of our Platforms – for example, purchasing a ticket or membership, signing up for mailing lists, renting theatre space, registering for educational programs, submitting surveys, or otherwise voluntarily providing information to us.
The information we collect may include personal information such as your name, email address, physical address, or telephone numbers. We may also collect records of your payment information, such as your credit card information.
We may also collect information from you automatically when you visit our Website or Platforms. This information may include your IP address, your device and browser type, information about your interaction with our Platforms and advertisements.
HOW WE USE THE INFORMATION WE COLLECT
Personal Information
We use Personal Information submitted by you or otherwise collected through our Platforms for the purposes described in this Privacy Policy and as otherwise described to you at the point of collection. We use the information you provide to us for the reason for which it was provided. For example, if you provide us with information to purchase tickets, we will use the information to process your ticket purchase. We will also seek to reasonably minimize the amount of data processed as necessary for accomplishment of the purposes for which the information was first disclosed. Specifically, we may use Personal Information from or about you for the following purposes and others related to such purposes:
- to respond to your inquiries and to send you information that you request and to process your donations;
- to send you important information regarding our relationship with you, such as to let you know what we are doing with your donations and to solicit additional donations, or regarding the Website, changes to our terms, conditions, and policies, and other administrative information;
- to notify you about upcoming events and opportunities to further engage with Carolina Theatre of Durham, including participating in future fundraising and community efforts;
- to promote our mission and initiatives;
- for our business purposes, such as data analysis, audits, recordkeeping, developing new products or Services, enhancing the Website, providing a safe user experience on our Website, improving our Services, identifying Website usage trends, optimizing your experience on the Website, determining the effectiveness of our fundraising campaigns, and managing legal issues;
- if you choose to complete a survey, we may use the information for purposes of evaluating your feedback from the survey; and,
- if we intend to collect and use Personal Information for another purpose, such as publicly recognizing our donors, we may seek your permission at the time the information is collected if the Donor has not previously opted out.
Non-Personally Identifiable Information. We may use any information that does not personally identify you, your computer, or your device for any purpose.
Data Retention. We generally retain Personal Information for so long as it may be relevant for the purposes identified in this Privacy Policy, unless a longer period of time is required by law.
HOW WE SHARE YOUR PERSONAL INFORMATION
Carolina Theatre of Durham does not sell your Personal Information. We may share your Personal Information with third parties only as described in this Privacy Policy or as otherwise described at the point where we collect the information from you, including:
- Contracted Service Organizations, specifically to the companies or individuals that we hire to provide services to us, such as Website hosting services, relationship management services, communication and fundraising services, and payment processing. In such circumstances, we will seek to ensure that our contracts with such service providers include specific requirements such as limiting their processing of personal data to identified purposes, not sharing any PII, and maintaining appropriate security measures comparable to ours.
- Uses and Disclosures to Comply with Laws, which may include disclosures of Personal Information collected through our Platforms as we believe to be necessary or appropriate: (A) under applicable law, including laws outside your country of residence; (B) to comply with legal process; (C) to respond to requests from public and government authorities; (D) to enforce our terms and conditions; (E) to protect our operations or those of any of our affiliates; or (F) to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others.
Links to Third-Party Sites. This Website contains links to other sites which are provided for the convenience of our Users. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our Users to be aware when they leave our Website and to read the privacy statements of any other site that collects personally identifiable information. If you access a third-party Website from a link on this Website, any information you disclose on that site is not subject to our Privacy Policy. It is possible that these links may be used by third parties or others to collect personal or other information about you. Carolina Theatre of Durham is not responsible for the privacy practices of such Websites, advertisers, or third parties or the content of such Websites and it is your sole obligation to review and understand the privacy practices and policies of these other Websites.
CONTACT US
If you have any questions about this Privacy Policy or the manner in which we or our service providers treat personal information, please contact us using the information below:
Carolina Theatre of Durham
309 W. Morgan St.
Durham, NC 27701
Phone: 919-560-3030
Email: efan@carolinatheatre.org
CHANGES TO THIS POLICY
We will review and update this Policy as required to keep current with rules and regulations, new technologies and security standards. We will post those changes on the website or update the “last updated” date of the Privacy Policy.
