The historic Carolina Theatre of Durham is looking for a Senior Director to lead its marketing team. We strongly value a diversity of people and experiences and encourage candidates from all backgrounds to apply. Join a vibrant team dedicated to the performing arts and the theater’s role in the community. As a small nonprofit organization, we offer many opportunities to get involved and learn about all aspects of this historic venue and its operations.

The Senior Director of Marketing & Communications sets the strategic direction for institutional marketing, audience development, revenue growth, brand management, communications, and public relations. Reporting to the CEO, this position leads a multi-function marketing department and directly supervises the Marketing Manager, who oversees day-to-day workflows, campaign execution, quality control, reporting systems, and the Digital Content Specialist and Marketing Associate. If you want to help shape the next century of an organization committed to driving the cultural, educational, and economic vitality of the Triangle, this might be the job for you.

About the Carolina Theatre of Durham

Carolina Theatre of Durham, Inc. is a 501(c)(3) nonprofit organization that manages the City-owned Carolina Theatre complex, including the 1,100-seat historic Fletcher Hall and two cinemas which screen independent films, as well as festivals and retrospectives, 365 days per year and up to 3,500 screenings per year. The organization presents more than 75 performances by national touring stars per year in Fletcher Hall and provides more than 35 educational performances for more than 15,000 school children from 12 counties in our Arts Discovery Educational series.

Fletcher Hall is also home to several performing arts resident companies and hosts a variety of non-profit and commercial community events throughout the year. The theater supports a number of events designed to ensure the whole community can experience arts programming, including free offerings such as sensory-friendly and family programs. The theater is celebrating a century in downtown Durham in 2026.

Our Values

As a City-owned, nonprofit-run facility, we believe that our entire community should be welcomed and celebrated here. We are committed to designing all our work, programs, and policies to ensure that all voices are heard and valued, and that each is respected and included. Our staff, volunteers, vendors, partners, and guests come from every imaginable walk of life. Diversity, equity, and access for all are the focus we also expect from all with whom we work, contract, or partner.

About Durham North Carolina

Durham will charm its way into your heart and get its hooks — er — horns into your soul. Droves move to Durham every day, and that’s not by accident. People relocating to Durham discover a city that delivers on quality of life – from a thriving job market and top-rated schools to award-winning restaurants and year-round outdoor activities. Durham is one of the best places in the U.S. to live, work and retire. We’ve got that sweet Carolina weather, equally hospitable people and access to some of the best education and healthcare in the country. What’s not to love?

A high quality of life and relatively low cost of living has made the City of Durham one of the fastest growing in America with a current population of 305,000. The Durham, Raleigh, Chapel Hill metropolitan area has a population of 2.3 million. Dubbed the Research Triangle, the region is the East Coast hub of the tech and bio-medical sectors. Nicknamed the City of Medicine, Durham is home to two large medical systems: Duke Health and UNC Health and WakeMed in nearby in Raleigh. The region has one of the highest education levels in the United States and boasts 17 colleges and universities including three major research universities: Duke University, University of North Carolina Chapel Hill, and North Carolina State University. The region is also home to two Historically Black Colleges and Universities (HBCUs) and two technical institutes. In keeping with the state’s aviation history that began with the Wright Brothers’ historic flight, Raleigh-Durham International is a major regional airport served by 19 airlines with direct flights to many regions of the US, Canada and Mexico and a growing number of flights to Europe and the Caribbean. Durham is also a stop on multiple Amtrak rail lines.

A foodie paradise, Durham is home to numerous Michelin-listed restaurants and many James Beard Award-winning food and drink establishments. The Carolina Theatre is part of a vast eco-system of arts and entertainment venues in the region, making the Triangle an arts-centric destination. Almost centered between the state’s Atlantic beaches (and gorgeous Outer Banks islands) and the Blue Ridge Mountains and blessed with numerous lakes, the area is an outdoor paradise of walking, hiking, biking and boating. Known as Bull City, the Durham Bulls minor league baseball team is one of the winningest minor league teams in the nation and arguably the most famous after the Durham-filmed “Bull Durham” movie starring Susan Sarandon and Kevin Costner premiered at the Carolina Theatre. With our generally mild weather, there is always something to do indoors or out.

 

JOB SUMMARY:

The Senior Director of Marketing & Communications is responsible for developing and leading marketing and sales strategies that support revenue goals from ticket sales, sponsorships, memberships, fundraising, and other revenue streams that benefit from marketing and public relations. This position works closely with Development, Membership, Education, Film, Live Events, Ticketing, and other departments to ensure audiences know about and support all that the Carolina Theatre brings to the community.

The Senior Director of Marketing & Communications leads a multi-function team responsible for brand strategy, digital and email marketing, social media, public relations, advertising, print materials, audience development, and sales reporting. This position is responsible for expanding, promoting, and protecting the Carolina Theatre brand across all forms of media, particularly those that reach and engage the theater’s most enthusiastic and influential supporters.

The Senior Director directly supervises the Marketing Manager, who serves as the department’s operational leader and who provides direct oversight of the Digital Content Specialist and Marketing Associate. The Senior Director sets departmental strategy and priorities, provides final-level guidance and approvals, develops staff leadership, and ensures the team’s work aligns with organizational goals.

This position requires strong instincts for identifying the right marketing angle and audience for the Carolina Theatre’s diverse programming. Effective language, visuals, audience development techniques, community partnerships and targeted marketing approaches are essential.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Strategic Marketing & Revenue Growth

• Develop and lead comprehensive marketing and sales plans that support ticket sales, sponsorships, memberships, fundraising, educational programs, and other organizational revenue goals.
• Set strategy for institutional messaging, advertising, media buying, digital communications, email marketing, social media, website content, printed collateral, and audience development.
• Identify new ways to increase the visibility and reach of the organization and expand existing audiences.
• Analyze market trends and economic factors that affect the Carolina Theatre and identify opportunities for audience and revenue growth.
• Evaluate the patron experience and identify touchpoints that strengthen satisfaction, loyalty, and connection.
• Ensure marketing and outreach efforts support the organization’s goals for diversity, equity, inclusion, and access.

Department Leadership & Staff Development

• Lead the Marketing Department and directly supervise the Marketing Manager.
• Establish departmental strategy, priorities, performance expectations, and annual goals.
• Partner with the Marketing Manager to ensure day-to-day workflows, campaign timelines, quality control, reporting systems, and staff performance support departmental goals.
• Provide final-level guidance and approval for major campaigns, institutional messaging, brand initiatives, and high-profile communications.
• Foster a collaborative, accountable, and creative team culture that supports professional development and strong cross-functional work.
• Develop, monitor, and maximize annual budgets for marketing, advertising, and partnerships.

Brand, Communications & Public Relations

• Expand, promote, and protect the Carolina Theatre brand across all marketing and communications channels.
• Lead organizational messaging and storytelling related to the theater’s nonprofit mission, programs, community impact, and institutional priorities.
• Build and supervise public relations strategies, directly or in collaboration with external partners, and coordinate requests for media appearances and interviews.
• Manage strategic direction for the website, social media channels, digital communications, and adoption of technologies that improve efficiency and amplify communications.
• Ensure brand consistency and appropriate messaging across internal departments, external partners, and promotional materials.

Partnerships & Community Engagement

• Conceive, pursue, secure, and manage corporate and community partnerships for in-kind support, special outreach projects, and financial or mission-driven goals.
• Develop and foster relationships with local and state tourism and marketing organizations, arts and cultural organizations, media outlets, and industry affiliates to strengthen the theater’s regional and national profile.
• Collaborate on special events, including fundraising events, member events, open houses, tours, and other community-focused activities; these events may occur on weeknights or weekends.
• Collaborate on major donor relations and major donor prospect development.
• Attend Community Engagement Committee, board, senior staff, and other committee or ad hoc meetings as requested.

Cross-Departmental & External Collaboration

• Maintain effective working relationships with the CEO, board members, theater staff, vendors, partners, and other external stakeholders.
• Work closely with Development to coordinate marketing communications, content, collateral, campaigns, sponsorship recognition, membership promotion, and fundraising initiatives.
• Collaborate with leaders of Live Events, Education and Community Engagement, Film, Ticketing, Community Partnerships and other departments to develop and implement effective marketing strategies for their programs.
• Collaborate with external booking and promoter partners to obtain collateral, coordinate communications, and identify creative opportunities for grassroots, partnership, and local marketing tactics.
• Coordinate with Box Office Management on event announcements, on-sales, ticketing requests, and patron communications.

Analytics, Reporting & Industry Engagement

• Track marketing performance and ticket sales through data analytics and provide regular reports and strategic insights to the CEO and Senior Staff.
• Oversee audits of customer data and email segmentation lists and use audience insights to guide strategy and goal-setting.
• Stay connected to peers, emerging practices, and industry standards through conferences, professional development, and regional meetings.
• Attend select events across the organization to maintain a strong understanding of the programs being marketed; these events will frequently occur on weeknights or weekends.
• Other duties as assigned to contribute to a small, hardworking, and dedicated team.

EDUCATION AND EXPERIENCE:

Required

• Bachelor’s degree in Marketing, Communications, Arts Administration, or a related field, or equivalent professional experience.
• Minimum of five years of successful and progressively responsible experience in event marketing, advertising, communications, or a related field.
• Demonstrated experience leading marketing strategy, managing staff, and overseeing multiple campaigns and priorities.
• Experience using data to guide strategy, measure performance, and support revenue goals.

Preferred

• Experience in arts, entertainment, or event-based organizations, particularly marketing multiple one-off events simultaneously rather than season subscriptions.
• Proven experience marketing and selling tickets to live events.
• Established relationships in the local or regional market.

QUALIFICATIONS:

Required

• Proven ability to incorporate a diversity, equity, inclusion, and access lens into strategy, decision-making, and team leadership.
• Strategic thinker with the ability to connect organizational goals to actionable marketing plans.
• Strong understanding of traditional and digital marketing strategies, audience development, brand management, and public relations.
• Ability to use data to drive decisions and set goals while applying sound judgment to audience segmentation and campaign strategy.
• Exceptional written, verbal, interpersonal, and storytelling skills.
• Demonstrated excellence in leadership, partnership building, project planning, prioritization, critical thinking, and independent decision-making.
• Strong attention to detail, organizational ability, diplomacy, and customer service skills.
• High proficiency with Microsoft Office, website content management systems, email marketing platforms, social media management, and reporting tools.
• Ability and willingness to work occasional evening and weekend hours.

Preferred

• Proficiency in graphic design or video editing software.
• Knowledge of performing arts, film, nonprofit fundraising, membership, and live event marketing.

Physical Requirements

This position requires the ability to perform routine office tasks and occasional event-related duties. Responsibilities may include sitting or standing for extended periods while working at a computer; walking throughout the theater complex and navigating stairs; lifting and carrying materials and equipment up to 30–50 pounds, such as signage, promotional materials, or event-related supplies; assisting with occasional setup and breakdown of marketing materials or event activations; and traveling locally for outreach, partnership meetings, or grassroots marketing efforts.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

COMPENSATION AND BENEFITS:

This full-time, exempt management position includes health, dental, vision, disability, and life insurance benefits, an employee-contributed retirement plan, and a very generous PTO program. The position pays $85,000 per year. Hours are variable and may include nights and weekends.

TO APPLY:

Please send COVER LETTER explaining how your experience specifically fits our job description and requirements, plus RESUME & REFERENCES in PDF format to HR@carolinatheatre.org.

To ensure correct routing, email subject should read: SENIOR DIRECTOR OF MARKETING & COMMUNICATIONS, as we are currently recruiting multiple positions.

The Carolina Theatre of Durham is an Equal Opportunity Employer, values a diversity of people and experiences, and strongly encourages qualified candidates from all backgrounds to apply.

Temporary Contract Position:  September 28 – November 8, 2026
Carolina Theatre of Durham

Compensation: $18/hr.

Position Overview

The Carolina Theatre of Durham seeks friendly, professional, and detail-oriented Festival Front-of-House Representatives to support two signature festivals as part of the theater’s 2026 Centennial celebration: Cirque Kikasse Tour (October 7–17) and the Durham FRINGE Festival (October 29–November 8).

Reporting to the Centennial Festival Manager and the Centennial Producer, Festival Front-of-House Representatives will provide essential on-site support for ticketing, audience services, and front-of-house operations across multiple venues. These roles are critical to delivering a welcoming, efficient, and audience-centered experience that reflects the theater’s standards of excellence, hospitality, and community engagement.

The ideal candidates are enthusiastic team players who bring professionalism, adaptability, strong customer service instincts, and a collaborative spirit to fast-paced, live event environments.

These are temporary, part-time positions (10-15 hours per week), with work concentrated during rehearsal and performance dates.

To Apply

Please submit to info@durhamfringefestival.org:

• A brief statement of interest
• Resume or relevant experience summary

Primary Responsibilities

Ticketing & Audience Services

• Support on-site ticketing operations under the direction of the Carolina Theatre Durham Box Office leadership and Centennial Festival Manager.
• Assist patrons with ticket scanning, seating guidance, and general ticketing inquiries.

Front-of-House Operations

• Assist with front-of-house setup, venue readiness, and audience flow across multiple venues.
• Welcome and orient patrons, providing clear information about performances, schedules, and venue logistics.
• Support accessibility needs and uphold a positive, inclusive, and audience-focused environment.

Team Collaboration & Communication

• Work collaboratively with fellow Front-of-House Representatives, theater staff, volunteers, and visiting artists.
• Follow operational procedures, schedules, and communications as outlined by the Centennial Festival Manager.
• Communicate issues, questions, or audience needs promptly and professionally to supervisors.

On-Site Support

• Be present for assigned shifts during performances and events.
• Assist with audience management during load-ins, pre-show, intermissions, post-show, and strikes as needed.
• Respond calmly and professionally to unexpected situations, escalating concerns when appropriate.

Administration & Reporting

• Complete required check-ins, shift reports, and documentation as requested.
• Support basic data collection or audience feedback efforts as directed.

Preferred Knowledge, Skills, and Abilities

• Experience working in customer service, front-of-house, box office, hospitality, or live event environments.
• Strong interpersonal and communication skills, with a friendly and solutions-oriented approach.
• Ability to remain calm, professional, and adaptable in fast-paced, audience-facing situations.
• Attention to detail and willingness to follow established procedures and protocols.
• Reliability, punctuality, and a strong sense of teamwork.
• Commitment to exceptional customer service and sensitivity to working within a culturally and ethnically diverse community.
• A car and valid driver license is required to reach tour and festival sites and move between them

Physical & Scheduling Requirements

• Ability to stand for extended periods and move throughout venues.
• Willingness to work evenings, weekends, and holidays during the presentation periods.

 

Location: Durham, North Carolina (hybrid/remote with in-person attendance at key events and during the festival)

About Durham FRINGE Festival

Durham FRINGE Festival is a new annual celebration of Durham’s creative spirit, showcasing bold, experimental, and community-centered work by local artists across literary, performing, and visual arts. The festival activates downtown Durham through performances, installations, and events in both traditional and unexpected spaces, transforming local businesses into venues and customers into audiences.

Position Summary

Durham FRINGE Festival seeks a creative, energetic, and culturally engaged Social Media Manager to lead the festival’s social media presence and digital storytelling efforts. This is an ideal opportunity for someone who understands how to create compelling content, build audience engagement, and capture the excitement of live events.

We’re looking for someone who is highly comfortable with Instagram, has a strong sense of humor, enjoys working in a fast-paced environment, and is passionate about Durham’s arts and culture community. The successful candidate will help build awareness and excitement leading up to the festival and provide dynamic, real-time coverage during the event itself.

Time Commitment

This role begins as a part-time contract position and increases in workload as the festival approaches.

• September: Approximately 5–10 hours per week
• October: Approximately 20–40 hours per week
• Festival Period (October 30–November 8): Full-time availability, including evenings and weekends
• Post-Festival (November): Limited hours for wrap-up content and reporting

Responsibilities

• Develop and manage the festival’s social media content calendar
• Create engaging content for Instagram, including posts, Stories, Reels, and behind-the-scenes features
• Write captions and messaging that reflect the festival’s creative, welcoming, and community-focused voice
• Collaborate with artists, venues, sponsors, and festival staff to gather content and stories
• Attend selected events and planning activities to capture photos and video
• Provide live social media coverage during the festival
• Monitor engagement, respond to audience interactions, and help build community online
• Track performance metrics and provide brief reports on growth and engagement
• Ensure consistent branding and messaging across social platforms

Qualifications

• Demonstrated experience managing social media accounts, particularly Instagram
• Strong visual storytelling, writing, and content creation skills
• Ability to create content that is creative, humorous, and audience-focused
• Excellent organizational skills and attention to detail
• Reliable, professional, and able to meet deadlines independently
• Team-oriented and comfortable collaborating with artists, staff, volunteers, and community partners
• Enthusiasm for live events, arts and culture, and community engagement
• Familiarity with Durham, North Carolina’s cultural landscape and creative community strongly preferred
• Photography, video editing, and Canva or Adobe Creative Suite experience are a plus

Compensation

This is an independent contractor position with a total stipend of $4,000, paid as follows:

• September: $1,500
• October: $1,250
• November (post-festival): $1,250

To Apply

Please submit:

• A brief statement of interest
• Resume or relevant experience summary
• Links to social media accounts, content samples, or portfolio examples demonstrating your work

Durham FRINGE Festival is committed to building a team that reflects the diversity, creativity, and cultural vibrancy of Durham. We encourage applicants from all backgrounds to apply.

Application Deadline: August 15, 2026
Contact: info@durhamfringefestival.org

 

The historic Carolina Theatre of Durham is seeking a part-time Concessions Clerk to join its Operations Team. We strongly value a diversity of people and experiences and encourage candidates from all backgrounds to apply. Join a vibrant team dedicated to the performing arts and the theater’s role in the community. As a small nonprofit organization, we offer many opportunities to get involved and learn about all aspects of this historic venue and its operations. 

This position is responsible for preparing and selling concessions at films and live events, treating guests courteously and efficiently, and ensuring accurate sales reporting. If you want to be a part of an organization committed to driving the cultural, educational, and economic vitality of the Triangle, this might be the job for you. 

About the Carolina Theatre of Durham 

Carolina Theatre of Durham, Inc. is a 501(c)(3) non-profit organization that manages the City-owned Carolina Theatre complex, including the 1,100-seat historic Fletcher Hall and two cinemas which screen independent films, as well as festivals and retrospectives, 365 days per year and up to 3,500 screenings per year. The organization presents more than 75 performances by national touring stars per year in Fletcher Hall and provides more than 35 educational performances for more than 15,000 school children from 12 counties in our Arts Discovery Educational series. 

Fletcher Hall is also home to several performing arts resident companies and hosts a variety of non-profit and commercial community events throughout the year. The theater supports a number of events designed to ensure the whole community can experience arts programming, including free offerings such as sensory-friendly and family programs. The theater will be celebrating a century in downtown Durham in 2026.

Our Values 

As a City-owned, nonprofit-run facility, we believe that our entire community should be welcomed and celebrated here. We are committed to designing all our work, programs, and policies to ensure that all voices are heard and valued, and that each is respected and included. Our staff, volunteers, vendors, partners, and guests come from every imaginable walk of life. Diversity, equity, and access for all are the focus we also expect from all with whom we work, contract, or partner.

Core Duties

• Provide a quality customer service experience to all guests. Greet guests with a smile and fill orders quickly.
• Be a team player – help colleagues and be proactive.
• Gain sufficient knowledge to use all equipment including: point of sales system, popcorn machine, soda machine, coffee maker and kegerator. Help keep equipment in good working order and immediately report any issue with equipment.
• Assist Operations Department/House Managers with clean-up of theatres, lobby or other areas as needed.
• Properly clean all concession areas and equipment at the end of the shift.

Education / Experience

• Candidates should have experience as a concessions clerk or a similar role.

Qualifications

• Candidate should be experienced in customer service and have the ability to work well under pressure.
• Candidate should work quickly, efficiently and accurately to maintain a positive guest experience.
• This position requires a friendly and professional attitude with all guests and colleagues.

Physical Requirements 

• Ability to stand and walk for extended periods during shifts and events.
• Ability to navigate stairs and move throughout a multi-level historic facility.
• Ability to lift, carry, and move items weighing up to 50 pounds.
• Ability to bend, stoop, reach, and perform light physical tasks related to event and concessions support.
• Ability to respond quickly and effectively.

Compensation 

• $12.00 per hour (plus tips)
• Hours are variable and include nights and weekends

TO APPLY: 

Please send RESUME & REFERENCES in PDF format with a short paragraph or two explaining how your experience specifically fits our job descriptions and requirements to HR@carolinatheatre.org. 

To ensure correct routing, the email subject should read: CONCESSIONS CLERK, as we are currently recruiting multiple positions. 

The Carolina Theatre of Durham is an Equal Opportunity Employer, values a diversity of people and experiences, and strongly encourages qualified candidates from all backgrounds to apply.

The historic Carolina Theatre of Durham is seeking a part-time House Manager to join its Operations Team. We strongly value a diversity of people and experiences and encourage candidates from all backgrounds to apply. Join a vibrant team dedicated to the performing arts and the theater’s role in the community. As a small nonprofit organization, we offer many opportunities to get involved and learn about all aspects of this historic venue and its operations. 

You will play an important role in the evolution of our 100-year-old home, supporting front-of-house operations for cinema screenings, live events, and rentals, as needed. Reporting to the Director of Front of House and Rental Operations, the House Manager will serve as the on-site front-of-house leader and help ensure a safe, welcoming, and well-organized guest experience at all Carolina Theatre events. If you want to be a part of an organization committed to driving the cultural, educational, and economic vitality of the Triangle, this might be the job for you. 

About the Carolina Theatre of Durham 

Carolina Theatre of Durham, Inc. is a 501(c)(3) non-profit organization that manages the City-owned Carolina Theatre complex, including the 1,100-seat historic Fletcher Hall and two cinemas which screen independent films, as well as festivals and retrospectives, 365 days per year and up to 3,500 screenings per year. The organization presents more than 75 performances by national touring stars per year in Fletcher Hall and provides more than 35 educational performances for more than 15,000 school children from 12 counties in our Arts Discovery Educational series. 

Fletcher Hall is also home to several performing arts resident companies and hosts a variety of non-profit and commercial community events throughout the year. The theater supports a number of events designed to ensure the whole community can experience arts programming, including free offerings such as sensory-friendly and family programs. The theater will be celebrating a century in downtown Durham in 2026.

Our Values 

As a City-owned, nonprofit-run facility, we believe that our entire community should be welcomed and celebrated here. We are committed to designing all our work, programs, and policies to ensure that all voices are heard and valued, and that each is respected and included. Our staff, volunteers, vendors, partners, and guests come from every imaginable walk of life. Diversity, equity, and access for all are the focus we also expect from all with whom we work, contract, or partner. 

Job Summary 

• Provide leadership for front-of-house operations and ensure excellent customer service from all front-of-house staff.
• Address and resolve guest concerns in a professional and timely manner, including working closely with the Box Office Manager on duty to resolve ticketing issues.
• Support Security and Custodial team members in maintaining a safe, clean, and welcoming environment for guests.
• Serve as the lead front-of-house staff member responsible for audience safety during emergencies, including fire, severe weather, or other incidents. Execute emergency response procedures and direct ushers in accordance with Carolina Theatre protocols.
• Open and/or close the building and ensure the facility is properly secured.
• Maintain the appearance of the lobby and all public areas, communicating with housekeeping as needed to uphold cleanliness standards.
• Reconcile concession closeouts and tip distributions.
• Troubleshoot point-of-sale (POS) issues and escalate concerns to department heads as appropriate.
• Assist concessions staff with stocking and preparing concession items for sale, including alcoholic beverages.
• Complete required post-event documentation, including Live Event Post-Show Reports and Movie Gross Reports.
• Perform other duties as outlined in the House Manager Handbook or assigned by the Director of Front of House & Rental Operations.

Qualifications 

• Experience in event management, preferably in a theatre, performing arts, or venue setting.
• Demonstrated ability to perform effectively in a fast-paced environment.
• Strong leadership skills with the ability to motivate and manage diverse, rotating teams.
• Excellent interpersonal and customer service skills, with a professional and approachable demeanor.
• Ability to work independently, exercise sound judgment, and take initiative with minimal supervision.
• Availability to work a flexible schedule, including evenings, weekends, and holidays.

Physical Requirements 

• Ability to stand and walk for extended periods during shifts and events.
• Ability to navigate stairs and move throughout a multi-level historic facility.
• Ability to lift, carry, and move items weighing up to 25 pounds.
• Ability to bend, stoop, reach, and perform light physical tasks related to event and concessions support.
• Ability to respond quickly and effectively in emergency situations. 

 

Compensation and Benefits 

• $18.00 per hour
• Non-exempt, part-time position
• Flexible schedule
• Paid parking
• Access to Carolina Theatre employee perks, including complimentary film passes and discounts on concessions and merchandise 

TO APPLY: 

Please send COVER LETTER explaining how your experience specifically fits our job description and requirements, plus RESUME & REFERENCES in PDF format to HR@carolinatheatre.org. 

To ensure correct routing, the email subject should read: PT House Manager, as we are currently recruiting multiple positions. 

The Carolina Theatre of Durham is an Equal Opportunity Employer, values a diversity of people and experiences, and strongly encourages qualified candidates from all backgrounds to apply. 

The Carolina Theatre of Durham seeks a dedicated, and enthusiastic Facility Operations Technicians to work in a unique and exciting environment. We strongly value a diversity of people and experiences, and encourage candidates from all backgrounds to apply.

The Carolina Theatre of Durham, Inc. is a 501(c)(3) non-profit organization which manages the City-owned historic Carolina Theatre complex including the 1,000-seat historic Fletcher Hall and two cinemas that screen independent film, as well as festivals and retrospectives, 365 days per year. The organization presents more than 50 Star Series performances per year in Fletcher Hall and provides more than 35 educational performances for more than 15,000 schoolchildren from 12 counties in our Arts Discovery series. Fletcher Hall is also home to a number of performing arts resident companies and hosts a variety of non-profit and commercial events throughout the year.

The Operations Technician is responsible for providing facility operations support at The Carolina Theatre. This is a Part-Time hourly position. Typical shifts are from 7:00 am to 4:00 pm, 3:00 pm to 11:00 pm, and 10:00pm – 3:00am. AVAILABILITY TO WORK WEEKENDS, EVENINGS, & SOME HOLIDAYS IS A MUST!

RESPONSIBLITIES:

• Daily operational facility maintenance of our (almost) 100 yr. old historic building including light plumbing, carpentry, electrical, and mechanical.
• Monitoring HVAC and fire alarm systems daily, and during events.
• Conduct scheduled, periodic inspections of all building systems according to The City of Durham’s Preventative Maintenance Plan and create reports.
• Contact emergency contractors as needed for emergency repairs.
• Conduct contractor walk-throughs and oversee contracted work.
• Be knowledgeable about the Carolina Theatre and answer guest inquiries as appropriate.
• Pre-event preparation to include table and chair configuration, verifying cleanliness of restrooms, unlocking doors, turning on lights, and conducting a final building walk-through to ensure that the Carolina Theatre is ready to open its doors to the public.
• General carpet cleaning and floor buffing.
• Ensure compliance with safety and fire codes at all times.
• Provide daily reports.

QUALIFICATIONS:

• Supervisory experience preferred.
• Prior experience in an entertainment venue or hospitality a plus.
• Basic level computer skills, and willing to learn other software applications as needed – Momentus Elite, security and fire alarm systems.
• Some knowledge of facility management and working with HVAC, plumbing, electrical, and other trades.

PERSONAL QUALIFICATIONS:

• High School Diploma or equivalent degree.
• The ability to work independently with little to no immediate supervision.
• Possess excellent communication and reporting skills.
• Able to form relationships with all levels within an organization.
• Effective decision-making and problem-solving skills.
• Customer-friendly attitude.
• Neat and professional demeanor and appearance.
• The ability to easily lift 50 – 75 pounds and engage in repetitive movements.
• The ability to walk extensively and climb stairs.

COMPENSATION:

This part-time position starts at $20.00 an hour.

TO APPLY:

Please send RESUME & REFERENCES in PDF format along with a short paragraph or two explaining how your experience specifically fits our job descriptions and requirements to HR@carolinatheatre.org.

To ensure correct routing; the email subject should read: FACILITY OPERATIONS TECHNICIAN