Join Our Team

The Carolina Theatre is always looking to expand its pool of well-qualified employees with experience in certain areas of operations related to live events and cinema.


Current Openings

The Carolina Theatre of Durham seeks a dedicated, and enthusiastic Facility Operations Technician to work in a unique and exciting environment. We strongly value a diversity of people and experiences, and encourage candidates from all backgrounds to apply. The Carolina Theatre of Durham, Inc. is a 501(c)(3) non-profit organization which manages the City-owned historic Carolina Theatre complex including the 1,000-seat historic Fletcher Hall and two cinemas which screen independent film, as well as festivals and retrospectives, 365 days per year. The organization presents more than 50 Star Series performances per year in Fletcher Hall and provides more than 35 educational performances for more than 15,000 schoolchildren from 12 counties in our Arts Discovery Educational Series. Fletcher Hall is also home to a number of performing arts resident companies and hosts a variety of non-profit and commercial events throughout the year. The Operations Technician is responsible for providing facility operations support at the Carolina Theatre. This is a Full-Time hourly position. Typical shifts are from 7:00 am to 3:00 pm, 3:00 pm to 11:00 pm. AVAILABILITY TO WORK WEEKENDS, EVENINGS, & SOME HOLIDAYS IS A MUST!

RESPONSIBILITIES:

  • Daily operational facility maintenance of our almost 100 year old historic building including light plumbing, carpentry, electrical, and mechanical.
  • Monitoring HVAC and fire alarm systems daily, and during events.
  • Conduct scheduled, periodic inspections of all building systems according to The City of Durham’s Preventative Maintenance Plan and create reports.
  • Contact emergency contractors as needed for emergency repairs.
  • Conduct contractor walk-throughs and oversee contracted work.
  • Be knowledgeable about the theater and answering guest inquiries as appropriate.
    Pre-event preparation to include table and chair configuration, verifying cleanliness of restrooms, unlocking doors, turning on lights, and conducting a final building walk-through to ensure that the theater is ready to open its doors to the public.
  • General carpet cleaning and floor buffing.
  • Ensure compliance with safety and fire codes at all times.
  • Provide daily reports.

QUALIFICATIONS:

  • Supervisory experience preferred.
  • Prior experience in an entertainment venue or hospitality a plus.
  • Proficient in MS Office applications, email, and have the ability to learn other software applications as needed – Momentus Elite, security and fire alarm systems.
  • Some knowledge of facility management and working of HVAC, plumbing, electrical, and other systems.

PERSONAL QUALIFICATIONS:

  • The ability to work independently with little to no immediate supervision.
  • Possess excellent communication and reporting skills.
  • Able to form relationships with all levels within an organization.
  • Effective decision-making and problem-solving skills.
  • Customer-friendly attitude.
  • Neat and professional demeanor and appearance.
  • The ability to easily lift 50 – 75 pounds and engage in repetitive movements.
  • The ability to walk extensively and climb stairs.

COMPENSATION:

This Full-Time position with benefits starts at $22.00 an hour

TO APPLY:

Please send RESUME & REFERENCES in PDF Format along with a short paragraph or two explaining how your experience specifically fits our job descriptions and requirements to HR@carolinatheatre.org.

To ensure correct routing, email subject should read: FACILITY OPERATIONS TECHNICIAN

The historic nonprofit Carolina Theatre of Durham is seeking an experienced Senior Director of Marketing. We strongly value a diversity of people and experiences, and encourage candidates from all backgrounds to apply.

The Carolina Theatre of Durham, Inc. is a 501(c)(3) non-profit organization which manages the City-owned historic Carolina Theatre complex including the 1,100-seat historic Fletcher Hall and two cinemas which screen independent film, as well as festivals and retrospectives, 365 days per year and up to 3,500 screenings per year. The organization presents more than 90 Star Series performances per year in Fletcher Hall and provides more than 35 educational performances for more than 15,000 school children from 12 counties in our Arts Discovery Education series. Fletcher Hall is also home to several performing arts resident companies and hosts a variety of non-profit and commercial community events throughout the year. The theater supports a number of events designed to ensure the whole community can experience arts programming, including free offerings such as sensory-friendly and family programs.

As a City-owned, nonprofit-run facility, we believe that our entire community should be welcomed and celebrated here. We are committed to approaching all our work, programs, and policies focused on ensuring that all voices are heard and valued and that each is respected and included. Our staff, volunteers, vendors, partners, and guests come from every imaginable walk of life. Diversity, equity and access for all are the focus we also expect from all with whom we work, contract, or partner.

Our programs are supported by a marketing department currently made up of three staff members, an outside graphic designer and a web developer. Most of the Star Series events are primarily marketed by our promoter partner, National Shows 2, which takes the marketing lead on the many of our live events, with our marketing department taking on certain local marketing tasks. Our marketing team is also responsible for institutional branding and messaging, and public relations. A strong and growing development department, currently of two people, is also supported by the marketing team for collateral and marketing of fundraising events, sponsorships, member events and appeals. These two departments work in tandem to ensure the theater’s revenue stream remains strong, meeting regularly to coordinate marketing communications, content, and strategy for development initiatives.

As the theater nears its 100th anniversary in 2026, marketing will have additional responsibilities for Centennial Events and institutional messaging to help the theater pave the way for the next 100 years.

Core Duties:

The Senior Director of Marketing is responsible for developing a marketing and sales plan that achieves our revenue goals from ticket sales, sponsorships, memberships and other revenue streams that benefit from marketing and public relations. This person will also work closely with our Development, Membership, Education, Film, and Programming departments to ensure audiences know about, and support, all that the Carolina Theatre brings to the community. They will also work collaboratively on efforts to ensure the Carolina Theatre is recognized for its impact on the community at the local, state, and national levels. They are responsible for ensuring that our outreach efforts achieve our goals of diversity and access for all.

The Senior Director of Marketing manages a multi-function team responsible for brand, digital marketing, email marketing, social media, public relations, print materials, and box office sales numbers. They are responsible for expanding, promoting, and protecting the brand in all forms of media, particularly those that reach and engage the Theater’s most enthusiastic and influential supporters.

The person in this position needs an intuitive instinct for the right marketing angle for each of our diverse programming, and for determining the audience for each event. The right language, visuals, audience development techniques, and target marketing approaches will be essential.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

  • Commitment to consistently view and evaluate all work, programs and policies through an anti-racist, equity, and access lens.
  • Coordinate and execute communications and messaging for the organization’s nonprofit mission and related activities, including developing comprehensive marketing plans, media buying, copywriting, maintaining/updating web site, conceiving and managing production of printed collateral, and utilizing email marketing and social media. Identify new ways to increase the visibility and reach of the organization.
  • Conceive, pursue, secure, and manage relationships with corporate and other community partnerships for in-kind support or special outreach projects with other entities, to achieve financial and mission-driven goals.
  • Manage a marketing staff consisting of a Marketing Associate, Marketing Assistant/Social Media Manager, and a contract graphic artist.
  • Lead the team in collaborating, brainstorming and devising strategies for all events, marketing, and PR initiatives and create a content or marketing deadline calendar.
  • Collaborate with external booking partner to obtain collateral and schedule newsletters, social media, and provide creative insights/opportunities for grassroots tactics, partnerships and local tactics.
  • Manage public relations to promote theater activities and initiatives in the media or collaborate with external partner to do so. Help coordinate direct requests for media appearances/interviews.
  • Attend select events regularly across the organization to ensure an understanding of the products being marketed. These events will frequently occur on weeknights or weekends.
  • Collaborate on Carolina Theatre special events, such as the annual fundraising gala, member events, free open houses and/or tours, and other community-minded events. This position is expected to participate fully in these events, which can occur on weeknights or weekends.
  • Collaborate on major donor relations and major donor prospect development.
  • Develop and foster relationships and partnerships with local and state tourism and marketing organizations, fine arts/cultural organizations, and other industry affiliates to strengthen the theater’s regional and national profile.
  • Develop, monitor, and maximize annual budgets for relevant marketing and partnerships.
  • Attend Community Engagement committee meetings and board/other committee/ad hoc meetings as requested.
  • Collaborate and maintain effective working relationships with board members, theater staff (especially the Development Department), and with other external stakeholders as needed.
  • Collaborate with the Director of Live Events, the Director of Education and Community Engagement, and the Director of Film to develop and implement effective marketing strategies for their respective programs.
  • Coordinate with Box Office Management on announcing all events/on-sales on the website and social media posts as well as on marketing ticketing requests.
  • Stay connected to peers and industry standards by attending conferences and regional meetings.
  • Support the sale and renewal of memberships.
  • Support the education department sell paid educational programs and camps.
  • Manage and execute digital communications campaigns and promote the use of new technologies to increase efficiencies and amplify communication efforts.
  • Manage and drive direction for the website and all social media channels.
  • Build and supervise Public Relation strategies.
  • Conduct regular audits of the Carolina Theatre’s customer data and email segmentations lists.
  • Support fundraising by successfully promoting events, campaigns, and membership programs.
  • Listen, communicate, and handle diplomacy with internal and external customers, vendors and staff in all situations.
  • Track the progress of marketing strategies and ticket sales through data analytics and provide regular sales reports to the CEO and at regular Senior Staff meetings.
  • Analyze market trends and economic factors that impact the Carolina Theatre.
  • Identify through market research opportunities for new audiences and growth of existing guests.
  • Evaluate our current patrons’ experience and articulate touch point opportunities to enhance their satisfaction and connection.
  • Other duties as assigned to contribute to a small, hardworking, and dedicated team.

EDUCATION/EXPERIENCE:

Minimum of five years of successful and progressively responsible employment in event marketing, advertising, or related field. Established relationships in local market is a plus. Work in arts, entertainment, and one-off shows (versus season sales) is strongly preferred.

QUALIFICATIONS:

This position requires strong attention to detail and superb organizational and customer service skills. It is a team building and leadership position and needs someone with effective partnership building skills and clear written and verbal communication.

  • Proven experience incorporating an anti-racist, equity, and access lens to their work
  • Proven experience as a Sales and Marketing Manager or relevant role
  • Proven experience selling tickets to live events
  • Strategic thinker who is aware of the big picture
  • Ability to use data to drive decisions and set goals while using intuition to determine market segments and drive strategy
  • Strong understanding of traditional and digital marketing strategies
  • Exceptional communications and storytelling skills
  • Excited to work in the performing arts as part of a dedicated team
  • Confident and articulate, as well as willing to accept input
  • High proficiency in MS Office, website CMS, email marketing, and social media management
  • Proficiency in graphic design software and/or video editing software is a plus
  • Demonstrated excellence in communication skills (written, verbal, interpersonal), with both internal and external parties
  • Demonstrated excellence in project planning and prioritization, attention to detail, critical thinking, independent decision-making
  • Occasional evening and weekend hours

COMPENSATION:

This full-time, exempt management position includes health, dental, vision, disability, and life insurance benefits and a very generous PTO program. Position Pays $75,000. Hours are variable and include some nights and weekends.

TO APPLY:

Please send COVER LETTER explaining how your experience specifically fits our job description and requirements, plus RESUME & REFERENCES in PDF Format to HR@carolinatheatre.org
To ensure correct routing, email subject should read: MARKETING DIRECTOR

The Carolina Theatre is an Equal Opportunity Employer, values a diversity of people and communities, and strongly encourages qualified candidates from all backgrounds to apply.

Thank you!

The historic nonprofit Carolina Theatre of Durham is seeking an experienced Concessions Clerk. This position is responsible for preparing and selling concessions at films and live events, treating guests courteously and efficiently, and ensuring the accurate reporting of sales.

The Carolina Theatre of Durham, Inc. is a 501(c)(3) non-profit organization which manages the City-owned historic Carolina Theatre complex including the 1,000-seat historic Fletcher Hall and two cinemas which screen independent film, as well as festivals and retrospectives, 365 days per year. The organization presents more than 50 Star Series performances per year in Fletcher Hall and provides more than 35 educational performances for more than 15,000 schoolchildren from 12 counties in our Arts Discovery series. Fletcher Hall is also home to a number of performing arts resident companies and hosts a variety of non-profit and commercial events throughout the year.

CORE DUTIES:

  • Provide a quality customer service experience to all guests. Greet guests with a smile and fill orders quickly.
  • Be a team player – help colleagues and be proactive.
  • Gain sufficient knowledge to use all equipment including: point of sales system, popcorn machine, soda machine, coffee maker and kegerator. Help keep equipment in good working order and immediately report any issue with equipment.
  • Assist Operations Department/House Managers with clean-up of theaters, lobby or other areas as needed.
  • Properly clean all concession areas and equipment at the end of the shift.

EDUCATION/EXPERIENCE:

  • Candidates should have experience as a concessions clerk or a similar role.

QUALIFICATIONS:

  • Candidate should be experienced in customer service and have the ability to work well under pressure.
  • Candidate should work quickly, efficiently and accurately to maintain a positive guest experience.
  • This position requires a friendly and professional attitude with all guests and colleagues.
  • This position requires the ability to lift 50 lbs.

COMPENSATION:

This part-time position starts at $12.00/hour plus tips. Hours are variable and include nights and weekends.

TO APPLY:

Please send RESUME & REFERENCES in PDF Format along with a short paragraph or two explaining how your experience specifically fits our job descriptions and requirements to HR@carolinatheatre.org.

To ensure correct routing, email subject should read: CONCESSIONS CLERK

The Carolina Theatre is an Equal Opportunity Employer, values a diversity of people and experiences, and strongly encourages qualified candidates from all backgrounds to apply.

The Carolina Theatre of Durham is currently seeking Part-Time Stagehands in all disciplines including Loaders, Spot-ops, Video-ops, Audio-ops & engineers, Lighting ops, riggers, and fly-ops.

The Carolina Theatre of Durham, Inc. is a 501(c)(3) non-profit organization which manages the City-owned historic Carolina Theatre complex including the 1,000-seat historic Fletcher Hall and two cinemas which screen independent film, as well as festivals and retrospectives, 365 days per year. The organization presents more than 50 Star Series performances per year in Fletcher Hall and provides more than 35 educational performances for more than 15,000 schoolchildren from 12 counties in our Arts Discovery series. Fletcher Hall is also home to a number of performing arts resident companies and hosts a variety of non-profit and commercial events throughout the year.

QUALIFICATIONS:

  • High School Diploma
    • 2 years minimum Stage Production experience or education.
    • Experience in stage lighting, pro audio and video systems preferred.
  • Must be able to lift up to 75 lbs.
  • Work in an environment with moderate to loud noise level.

We prefer those with training or experience but will consider those new to the industry.

COMPENSATION:

This part-time position starts at $18.00/hour. Hours are variable and include nights and weekends.

TO APPLY:

If available, please send RESUME & REFERENCES in PDF Format along with a short paragraph or two explaining how your experience specifically fits our job descriptions and requirements to HR@carolinatheatre.org.

To ensure correct routing, email subject should read: PRODUCTION STAFF

The Carolina Theatre is an Equal Opportunity Employer, values a diversity of people and experiences, and strongly encourages qualified candidates from all backgrounds to apply.

Thank you!