Carolina Theatre of Durham, Inc

Join Our Team

The Carolina Theatre is always looking to expand its pool of well-qualified employees with experience in certain areas of operations related to live events and cinema.

Mandatory COVID-19 Vaccine Policy

Overview:

Carolina Theatre of Durham, Inc. is committed to a high standard of safety and customer care. We have implemented multiple measures to prevent COVID-19 from spreading within our company and from being transmitted to our artists and guests. As an additional measure, The Carolina Theatre is mandating COVID-19 vaccines for all workers to reduce the risk of harm to employee and customer health. This policy is intended to comply with all state and local laws and to be in alignment with guidance from the CDC and EEOC.

Personnel Covered by This Policy:

Due to the nature of our business and our employees’ and volunteers’ close contact with touring artists and with thousands of guests each week, we are requiring vaccination against COVID-19 for all employees, volunteers, and on-site personnel of all vendors. We see this as an important step to avoid closure of the theater and to avoid increasing the potential risk and harm to the safety and health of our team, our artists, and our guests.


Current Openings

The historic nonprofit Carolina Theatre of Durham is seeking an experienced Concessions Clerk. This position is responsible for preparing and selling concessions at films and live events, treating guests courteously and efficiently, and ensuring the accurate reporting of sales.

The Carolina Theatre of Durham, Inc. is a 501(c)(3) non-profit organization which manages the City-owned historic Carolina Theatre complex including the 1,000-seat historic Fletcher Hall and two cinemas which screen independent film, as well as festivals and retrospectives, 365 days per year. The organization presents more than 50 Star Series performances per year in Fletcher Hall and provides more than 35 educational performances for more than 15,000 schoolchildren from 12 counties in our Arts Discovery series. Fletcher Hall is also home to a number of performing arts resident companies and hosts a variety of non-profit and commercial events throughout the year.

Core Duties:

  • Provide a quality customer service experience to all guests. Greet guests with a smile and fill orders quickly.
  • Be a team player – help colleagues and be proactive.
  • Gain sufficient knowledge to use all equipment including: point of sales system, popcorn machine, soda machine, coffee maker and kegerator. Help keep equipment in good working order and immediately report any issue with equipment.
  • Assist Operations Department/House Managers with clean-up of theaters, lobby or other areas as needed.
  • Properly clean all concession areas and equipment at the end of the shift.

EDUCATION/EXPERIENCE:

Candidates should have experience as a concessions clerk or a similar role.

QUALIFICATIONS:

Candidate should be experienced in customer service and have the ability to work well under pressure. Candidate should work quickly, efficiently and accurately to maintain a positive guest experience.

This position requires a friendly and professional attitude with all guests and colleagues.

This position requires the ability to lift 50 lbs.

COMPENSATION:

This part-time position starts at $10.00/hour plus tips. Hours are variable and include nights and weekends.

TO APPLY:

Please send RESUME & REFERENCES in PDF Format along with a short paragraph or two explaining how your experience specifically fits our job descriptions and requirements to HR@carolinatheatre.org.

To ensure correct routing, email subject should read: CONCESSIONS CLERK

The Carolina Theatre is an Equal Opportunity Employer, values a diversity of people and experiences, and strongly encourages qualified candidates from all backgrounds to apply.

Thank you!

The historic nonprofit Carolina Theatre of Durham is seeking a Digital Content Specialist. This position supports the theater’s mission by ensuring the voice and brand of our nonprofit theater is met across various online networks. This position is responsible for growing engagement within our digital communities.

The Carolina Theatre of Durham, Inc. is a 501(c)(3) non-profit organization which manages the City-owned historic Carolina Theatre complex including the 1,000-seat historic Fletcher Hall and two cinemas which screen independent film, as well as festivals and retrospectives, 365 days per year. The organization presents more than 50 Star Series performances per year in Fletcher Hall and provides more than 35 educational performances for more than 15,000 school children from 12 counties in our Arts Discovery series. Fletcher Hall is also home to a number of performing arts resident companies and hosts a variety of non-profit and commercial events throughout the year.

Core Duties:

The Digital Content Specialist will develop and execute a plan to grow the Carolina Theatre of Durham’s digital presence through social media, design, blog management, and press release creation. This person will be responsible for engaging and growing the theater’s various audiences while maintaining that brand standards are met across digital platforms.

This Digital Content Specialist will be responsible for marketing a wide variety of live events, film, educational programs, and more across current and future social media channels, an organizational blog, and press releases, ensuring that the appropriate messages are being delivered to the right channels. This person will balance the frequency of event announcements by building original written and visual content about the Carolina Theatre of Durham. The Digital Content Specialist will use various mediums to convey the brand of the theater through photos, short videos, gifs, and more.

The Digital Content Specialist will work closely with the Associate Director of Marketing to coordinate social media and press release content for events at the Carolina Theatre of Durham. The Digital Content Specialist reports to the Senior Director of Marketing.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

  • Build a content calendar that balances the theater’s many events with messaging about the Carolina Theatre of Durham’s mission.
  • Create and schedule original and engaging social media posts across Facebook, Twitter, Instagram, LinkedIn, YouTube, TikTok, and an organizational blog.
  • Utilize Instagram and Facebook stories.
  • Use a social media scheduling tool such as Buffer.
  • Create and build the theater’s presence on TikTok and YouTube.
  • Curate relevant and popular hashtags to drive traffic to our accounts.
  • Share information across community calendars about upcoming events.
  • Use Adobe products and Canva to design branded graphics.
  • Track and analyze the effectiveness of various content using social analytics and/or SEO.
  • Engage with commentors and other business accounts to build the theater’s social presence.
  • Answer any direct messages in a timely manner.
  • Identify social media influencers and build partnerships to create engaging content.
  • Collaborate with various departments including film, educational, live events, and rentals to procure content.
  • Be aware of social media best practices and technologies.
  • Create press releases for live events and add them to the website.
  • Assist with design needs across various departments.
  • Other duties as assigned.

EDUCATION/EXPERIENCE:

Three years of experience working as a Digital Content Specialist or similar role.

QUALIFICATIONS:

This position requires excellent knowledge of social media platforms, design, and copywriting abilities. The position relies on strong organizational and communications skills, including customer service experience.

  • Proven experience creating content, planning, and managing a busy digital content calendar.
  • Exceptional communications and storytelling skills.
  • High proficiency in social media platforms including Facebook, Twitter, Instagram, LinkedIn, YouTube, and TikTok.
  • Proficiency in graphic design software and/or video editing software such as Adobe products.
  • Basic understanding of WordPress.
  • Ability to use a DSLR camera.
  • Demonstrated excellence in communication skills (written, verbal, interpersonal), with both internal and external parties.
  • Ability to work as a team and be self-driven.
  • Occasional evening and weekend hours.

COMPENSATION:

This full-time, exempt position includes health, dental, vision, disability, and life insurance benefits and a generous PTO program. Pay range is dependent on experience and ranges from $40,000-$43,000. Hours are variable and include some nights and weekends.

TO APPLY:

Please send a cover letter explaining how your experience specifically fits our job description and requirements, plus your resume, three references, and examples of copy and design you’ve used for accounts you have managed in PDF Format to HR@carolinatheatre.org. Applications missing completed information will not be reviewed.

To ensure correct routing, email subject should read: DIGITAL CONTENT SPECIALIST

The Carolina Theatre is an Equal Opportunity Employer, values a diversity of people and experiences, and strongly encourages qualified candidates from all backgrounds to apply.

Thank you!

The historic nonprofit Carolina Theatre of Durham is seeking an experienced Technical Director. This position supports the theater’s mission by managing the team responsible for the theater’s production department which serves our community by bringing a range of artists, films, and educational programs to our region.

The Carolina Theatre of Durham, Inc. is a 501(c)(3) non-profit organization which manages the City-owned historic Carolina Theatre complex including the 1,000-seat historic Fletcher Hall and two cinemas which screen independent film, as well as festivals and retrospectives, 365 days per year. The organization presents more than 50 Star Series performances per year in Fletcher Hall and provides more than 35 educational performances for more than 15,000 schoolchildren from 12 counties in our Arts Discovery series. Fletcher Hall is also home to a number of performing arts resident companies and hosts a variety of non-profit and commercial events throughout the year.

Core Duties:

• Operate, maintain, and safeguard the technical assets of the theatre, including the use of lighting, sound, rigging, communications, and Digital Cinema Projection equipment.

• Monitor the condition and provide upkeep on all theater equipment and technical systems such as rigging, sound, lighting, projection, communications and other systems.

• Recruit, train, and schedule paid technical staff including sound, light, fly, spot operators and other positions necessary to staff all events in the theatre. Recruit, train, and staff department head positions in electrics, audio, rigging, carpentry, and other key crews.

• Advance production details with national touring artists/representatives, rental clients and producers, and relay information to staff in a timely manner. Act as technical liaison between rental clients, promotors, and Carolina Theatre staff.

• Direct the logistics of live presentations and major events including backstage activity and fulfillment of artist contract riders.

• Create and provide accurate equipment costs and staffing requirements for all live events, provide those to rental clients (or rentals manager), CTD staff, plan for, schedule, and rent all needed equipment or personnel to produce the event.

• Assist with the preparation of production department budgets, ensures department and shows stay within budget, maintains inventory of supplies and equipment, and is responsible for ordering departmental supplies.

• Prepare timely reports of labor, supplies and services as needed to settle events and prepare payroll.

• Makes recommendations to management regarding equipment upgrades, or magor replacement or repairs.

• Works with the City of Durham (who owns the theater building) General Services division on major upgrades, repairs, and capital improvement projects

• Other duties as assigned.

EDUCATION/EXPERIENCE:

Candidates should have a degree in technical theatre, or equivalent professional work experience for this lead position.

QUALIFICATIONS:

Candidate needs experience in the techniques, methods and procedures of concert, theatre, and dance productions including stage, set, sound and lighting design and implementation; stage management; computerized lighting systems; stage carpentry, appropriate safety precautions and procedures, and have strong computer skills. Candidate should be experienced with customer-service skills and highly organized. Experience advancing shows with touring events is strongly preferred.

This position requires strong attention to detail and superb organizational and customer service skills. It is a team building and leadership position and needs someone with effective and clear written and verbal communication skills.

Experience working within governmental budget and capital improvement processes and managing the documentation required of government-funded projects will be helpful.

COMPENSATION:

This full-time, exempt management position includes health, dental, disability, and life insurance benefits and a generous PTO program. Pay range is dependent on experience and ranges from $45,000-50,000. Hours are variable and include significant nights and weekends.

TO APPLY:

Please send COVER LETTER explaining how your experience specifically fits our job descriptions and requirements, plus RESUME & REFERENCES in PDF Format to HR@carolinatheatre.org.

To ensure correct routing, email subject should read: TECHNICAL DIRECTOR

The Carolina Theatre is an Equal Opportunity Employer, values a diversity of people and experiences, and strongly encourages qualified candidates from all backgrounds to apply.

Thank you!